bd baazi Terms and Conditions

01 General Introduction

These terms and conditions ("Terms") apply to the use of the bd baazi platform and all services operated under it. When you access this website, open an account, or use any service, you will be considered to have automatically agreed to these Terms.

These Terms serve as a legally binding agreement between bd baazi and each registered user. If you have difficulty understanding any section, please contact our support team before using the service, or read the FAQ section, where common questions are answered in detail.

bd baazi operates a secure and transparent online entertainment platform for users in Bangladesh. This includes casino games, sports betting, and other entertainment services. All services are available to individuals aged 21 and above.

02 Eligibility

To open an account and use services on the bd baazi platform, the following conditions must be met:

• You must be at least 21 years of age (the 21+ age requirement is strictly enforced).
• You must reside in a jurisdiction where online betting or gaming activities are not legally prohibited.
• All information provided at the time of account registration must be true, accurate, and up to date.
• Each individual may operate only one account — multiple accounts are strictly prohibited.
• You may not operate an account on behalf of or as a representative of another person.

bd baazi reserves the right to verify a user's age and identity at any time. A copy of a government-issued ID or other relevant documents may be requested for verification. Failure to meet the requirements may result in temporary or permanent suspension of the account.

03 Account Registration and Security

3.1 Registration Process

To register with bd baazi, you must provide a valid mobile number, email address, and personal details. After registration, identity must be confirmed via OTP verification. Registering with false information will result in account closure and any deposited funds may be forfeited.

3.2 Password and Account Security

It is your responsibility to keep your login details — especially your password — completely confidential. Sharing this information with any third party is prohibited. If you suspect unauthorised access to your account, notify the bd baazi support team immediately. bd baazi will never ask for your password via email or chat.

3.3 Updating Account Information

If any personal details change (mobile number, email), update them in your account settings without delay. bd baazi will not be responsible for any disruption to services caused by outdated or incorrect information.

04 Deposits and Withdrawals

4.1 Deposit Methods and Limits

bKash, Nagad, Rocket, and Upay can be used to deposit on the bd baazi platform. The minimum deposit amount for each method is ৳500. Before making any deposit, ensure that the mobile banking number used is registered in your own name.

4.2 Withdrawal Methods and Limits

bKash, Nagad, Rocket, and Upay can also be used for withdrawals. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour.

4.3 Verification and Processing

The account must be fully verified before submitting a withdrawal request. If verification is incomplete, the withdrawal process may be delayed. Withdrawals are generally made through the same method used for the deposit.

4.4 Deposit and Withdrawal Conditions

• Deposits or withdrawals using a third party's mobile banking number are not permitted.
• bd baazi may request additional verification for suspicious transactions.
• Immediate action will be taken if money laundering or fraudulent transactions are suspected.

05 Bonuses and Promotions

bd baazi offers various types of bonuses and promotional offers. Each offer has specific terms that should be read carefully before claiming.

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to ৳5,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, making the total balance ৳2,000. The wagering requirement for this bonus is 20 times the bonus amount — meaning a ৳1,000 bonus requires a total of ৳20,000 in bets before winnings from the bonus can be withdrawn.

5.2 Other Promotions

The weekly bd baazi Deposit Festival, bd baazi Weekend Dhamaka, King of the Cricket Ground, bd baazi Birthday Gift, and Refer a Friend — each of these promotions has its own wagering requirements and maximum bonus limits.

5.3 General Bonus Rules

• A specific bonus is applicable only once per account, unless the offer's terms state otherwise.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after wagering requirements are completed.
• If evidence of bonus abuse is found, the bonus may be cancelled and the account suspended.
• bd baazi's decision on bonus awards will be considered final.

06 Betting Rules and Service Terms

6.1 Validity of Bets

Only bets that have been successfully processed and confirmed in the system will be considered valid. bd baazi will not be responsible if a bet is not processed due to a technical issue or loss of connection.

6.2 Bet Cancellation

If an event is cancelled or postponed, the stake for the relevant bet will be refunded. However, for partially played or referred matches, bd baazi will make a decision in accordance with the applicable rules.

6.3 Sports Betting

Each market has its own rules for betting on cricket, football, and other sports. Users are required to read the relevant market rules before placing a bet. Odds change continuously, and the odds at the moment the bet is confirmed are final.

6.4 Live Casino and Slots

Each game has its own rules and RTP for live casino games and slots. Game results are determined by a random number generator (RNG) and cannot be influenced in any way.

07 Responsible Gaming

bd baazi believes that online betting and gaming should be for entertainment purposes only. We encourage all users to follow our responsible gaming guidelines. These guidelines describe in detail how to set personal limits and how to seek help if needed.

• Never bet beyond your means.
• Never treat betting as a source of income.
• Avoid the tendency to place larger bets to recover losses.
• If needed, you can set a spending limit or a temporary self-exclusion on your account — contact the support team.
• Do not bet under the influence of alcohol or when under emotional stress.

The 21+ age requirement applies strictly. If any user feels they are in difficulty, the bd baazi support team is available 24 hours a day, 7 days a week via live chat and email.

08 Prohibited Activities

Any of the activities listed below are strictly prohibited on the bd baazi platform, and if detected, the account will be immediately closed:

• Creating or operating multiple accounts to obtain bonus benefits.
• Opening an account using another person's identity or information.
• Using software, bots, or any other automated means to interact with the platform.
• Using the platform for the purpose of money laundering.
• Harassing or defrauding other users.
• Attempting to breach the platform's security measures.
• Deliberately providing incorrect or false information.
• Abusing bonuses through coordinated betting.

The account of any user involved in such activities will be permanently closed and the balance forfeited. The relevant authorities may be notified if necessary.

09 Account Suspension and Closure

9.1 Suspension by bd baazi

bd baazi reserves the right to temporarily or permanently suspend an account without notice in cases of Terms violations, incomplete verification, or suspicious activity. Contact the support team to find out the reason for a suspension.

9.2 Closure by the User

Any user may close their account at any time. If there is a balance remaining before closure, it should be withdrawn first. To reactivate a closed account, contact the support team.

9.3 Inactive Accounts

If there is no activity for an extended period, the account may be marked as inactive. The user will be notified in advance about this.

10 Privacy and Data Protection

bd baazi is committed to protecting users' personal information. To learn in detail how we collect, store, and use data, please read our Privacy Policy. SSL encryption and other technical measures are used to protect data.

• Personal information is not sold or rented to third parties.
• Limited information may be shared with partners required to operate the service.
• Information may be provided to authorities in cases of legal obligation.
• Users may request correction or deletion of their data at any time.

11 Limitation of Liability

bd baazi is not liable in the following situations:

• Loss caused by the user's own negligence or incorrect information.
• A bet not being processed due to internet disconnection or a third-party technical failure.
• Temporary service disruption due to unexpected technical errors or server issues.
• Issues arising from the user's device or software.

However, bd baazi is committed to maintaining service quality and resolving any issue promptly. If an irregularity in a bet outcome occurs due to a technical error, bd baazi will make a decision after investigation, and that decision will be considered final.

12 Changes to Terms

bd baazi reserves the right to partially or fully change these Terms at any time. For significant changes, registered users will be notified in advance via email or a platform notification.

Continued use of the platform after changes take effect will be taken as the user's agreement to the new Terms. It is therefore recommended to review this page regularly.

To learn more about our services, team, and operations, visit the About Us page, where detailed information about bd baazi's goals and values is available.

13 Contact and Support

If you have any questions or comments about these Terms, please contact the bd baazi support team:

• Live Chat: 24 hours a day, 7 days a week — start a chat directly from the chat icon on the platform.
• Email: [email protected]
• Language: Support is available in both Bengali and English.

The support team is fluent in Bengali and English and can answer any questions about terms and conditions. For important matters, contact us by email so there is a written record.