bd baazi Privacy Policy
This document clearly explains how your personal information is collected, used and kept secure.
1 Introduction
bd baazi gives the highest priority to the privacy of platform users. This Privacy Policy ("Policy") explains what information we collect when you visit our website bdbaazi.cam, open an account or use our services, how that information is used, and what steps we take to protect your information.
This policy should be read together with our Terms and Conditions, which set out the overall terms for using bd baazi services. By accessing our platform or registering an account, you are considered to have accepted the terms described in this privacy policy.
The minimum age to use our services is 21 years. We do not knowingly collect information from anyone under 21. If we become aware that information from a minor has been collected, it will be deleted immediately.
2 Information We Collect
bd baazi may collect the following types of information:
2.1 Information You Provide Directly
Information you provide yourself when you register an account or use our services:
- Full name and date of birth
- Mobile number and email address
- National ID or passport details (for identity verification)
- bKash, Nagad, Rocket or Upay account details (for transactions)
- Security question answers and preferred language
2.2 Automatically Collected Information
When you use our website, certain information is automatically recorded through technical processes:
- IP address and device type
- Browser information and operating system
- Time of site access and session duration
- Log of pages visited
- Cookie and session storage data
2.3 Transaction-Related Information
Your deposit and withdrawal history, betting activity and account balance details are stored securely in our system. This information is required for financial reporting and account verification.
3 Purpose of Data Use
bd baazi uses collected information only for the following legitimate purposes:
- To create, verify and manage accounts
- To process deposits and withdrawals
- To apply bonuses and promotional offers
- To prevent fraud and ensure security
- To provide customer support and resolve complaints
- To carry out monitoring required to follow responsible gaming policies
- To improve platform performance and resolve technical issues
- To meet legal obligations
We never sell your personal information to third parties.
4 Data Protection Methods
bd baazi takes multiple technical and administrative measures to ensure the security of your information:
4.1 Technical Protection
- All data transfers are secured through SSL (Secure Socket Layer) encryption
- Sensitive information stored in the database is kept in an encrypted state
- Firewall and access control systems are in place to prevent unauthorised access
- Regular security audits and vulnerability checks are conducted
- Real-time monitoring is active to detect suspicious activity
4.2 Administrative Controls
- Only authorised staff are granted limited access to the user information they need
- All staff receive training on data protection
- Data access logs are reviewed regularly
5 Cookie Policy
Cookies are used on the bd baazi website. Cookies are small data files stored in your browser that help improve the website's functionality.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security; these cannot be disabled.
- Functional Cookies: Used to remember your language preference and site customisation.
- Analytics Cookies: Used to monitor site traffic and improve the user experience.
Non-essential cookies can be disabled by changing your browser settings, though this may limit some site functionality.
6 Sharing Information with Third Parties
We generally do not share your personal information with third parties. However, information may be shared in the following limited circumstances:
6.1 Service Providers
Necessary information is shared with mobile financial service providers such as bKash, Nagad, Rocket and Upay to process transactions. These third parties operate under their own privacy policies.
6.2 Legal Obligations
Required information may be provided in compliance with a court order or direction from a lawful authority. In such cases, we provide only the minimum information needed to meet the specific legal requirement.
6.3 Business Transfers
In the event of a business merger or acquisition, information may be transferred after notifying users in advance, and the new controller will be bound to maintain the same privacy standards.
7 Data Retention Period
bd baazi retains your information only for as long as necessary. All profile and transaction data is kept while the account is active. Even after an account is closed, financial transaction records must be retained for a period determined by applicable law. Once the set period ends, data is securely deleted or anonymised.
8 User Rights
You have the following rights regarding your personal information:
8.1 Right to Access
You may request to know what information we hold about you. We will provide it within a reasonable time after receiving your request.
8.2 Right to Correction
If your profile contains any incorrect or outdated information, you may contact us to have it corrected.
8.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.
8.4 Right to Object to Processing
If your information is being used for marketing purposes, you may request at any time that this be stopped.
9 Responsible Gaming and Data Protection
bd baazi believes that proper management of user information is essential to effectively implementing responsible gaming. By analysing your betting history and behavioural data, we can identify problematic gambling patterns and provide support in time. For more details, read our Responsible Gaming page, which contains information on self-exclusion, limit setting and support.
10 Privacy Protection for Minors
bd baazi's services are for persons aged 21 or above only. We do not intentionally collect information from any minor. Age is verified at the time of registration. If a minor's information enters our system for any reason, it will be deleted immediately and the associated account will be closed.
11 Changes to the Privacy Policy
bd baazi reserves the right to update this privacy policy as needed. If significant changes are made, a notification will be sent to the registered email or mobile number. Continued use of the platform after changes are made will be considered acceptance of the revised policy. You are therefore advised to re-read this page from time to time.
12 Contact
If you have any questions, concerns or requests regarding this privacy policy, please contact us. Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English via live chat and email.
Email: [email protected]
You can also visit our Frequently Asked Questions (FAQ) page for answers to common questions.